Health and Personal Injury
When injury changes a life, certainty and care become essential. Equity Trustees provides trusted, experienced support standing beside clients and families with compassion, strength, and unwavering commitment.
An experienced partner you can count on
Equity Trustees has a highly skilled and experienced Health and Personal Injury team to support people who have been awarded compensation for injuries. We pride ourselves on delivering a high standard of care for our clients – whatever our clients’ goals, we’re always there to help them get to where they want to be.
Currently we manage $4.9 billion for clients under a legal disability, and oversee more than $229 billion across corporate and private clients nationwide.
Empathy and collaboration: The heart of our approach
We are firm in our belief that the strongest outcomes are achieved not in isolation, but in partnership. We work closely not only with our clients, but with the families and carers who know them best. Their insight informs our decisions, while our compass remains fixed firmly on the client’s best interests.
We recognise that no two journeys are alike, and that needs may change with time. That is why we check in, adapt, and respond with the commitment to go the extra mile where circumstances demand it. Above all, our service is guided by empathy and respect.
Client Relationship Managers: Treating our clients as individuals
As part of our personalised approach, we assign a dedicated Client Relationship Manager to each of our clients. Your Client Relationship Manager will be a familiar face who will work with you to create a tailored finance strategy, keep affairs in order and ensure you or your loved one is comfortable and well-cared for. Our Client Relationship Managers take the time to understand their client’s needs and settle into a rhythm and routine that works for them
What does a client relationship manager do?
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Assesses the client's needs and meets with their friends and family. |
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Monitors and pays all expenses and debts, including making remittances to bank accounts and lodging tax returns. |
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Records and reports accurate transactions to the relevant State trustee/tribunal. |
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Makes arrangements for the purchase of real estate and/or motor vehicles. |
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Organises health insurance and co-ordinates the client’s care with healthcare professionals. |
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Informs relevant authorities (e.g. Centrelink, the Department of Veterans’ Affairs and the Australian Taxation Office) of any changes in circumstances.
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Ensures the security of all important documents (e.g. Will and title documents). |
| Connects clients with the right professionals who can assist with NDIS applications, allied health services, and Centrelink applications. |
Client stories
Through their eyes: How eye gaze technology is changing clients’ lives
A simple glance can change so much. Discover how Equity Trustees is helping clients communicate, connect and live with new confidence through eye-gaze technology.
A cutting-edge form of technology that was once the realm of science fiction is giving a voice to several Equity Trustees clients with severe communication difficulties, empowering them to interact with loved ones in ways that were never thought possible before.
Stem cell hope for Ruben
Ruben was born in 2012 and, as a result of medical negligence at his birth, has lived ever since with cerebral palsy. In 2016 the NSW Supreme Court awarded Ruben damages and appointed Equity Trustees as financial manager and administrator for Ruben’s estate.
JJ gears up for a 2021 Christmas surprise
It took a few months in 2019 for 18-year-old JJ (Joshua James) Melkman to create his Christmas gifts. Last year he started in June because, well, there was a lot to do. This year he’s already started on the planning for the 30 or so gifts he makes with the assistance of his carer Claudia Schult in the four days a week she spends with him.
Record payout for Chrys
One ordinary morning in January 2014, 26-year-old Chrys Barker waved to his dad and drove away from his family home. Instead of being home for dinner as expected, he was hit by a drunk driver in an accident that killed his cousin Bobby and put him in intensive care for 26 days after he was revived at the scene of the accident.
Kicking Goals Ruben's remarkable journey of progress
Ruben was born in 2012 with cerebral palsy due to medical negligence, and in 2016 the NSW Supreme Court awarded Ruben damages and appointed Equity Trustees the financial manager and administrator for Ruben’s estate.
Lachlan and his Smart Puppy
The Kriedemanns have been valued Equity Trustees clients for a number of years. Based about an hour north of Brisbane, Kerri-Ann and David have a beautiful son, Lachlan, aged 10, who has cerebral palsy.
Going the extra mile for Chrys, with a personalised car
Like many young men in their 20s, Chrys Barker simply adored rugby league, trail bike riding and fishing. But at age 26, Chrys’ passions were abruptly put on hold when he was involved in a major car accident. As a result of the accident, Chrys sustained an acquired brain injury. He is now in a wheelchair and lives at home with his beloved family, receiving full-time care.